Professional Cleaning Services from a Dedicated Team
Professional cleaning services can make a difference in the appearance of your home or business. When it’s time to hire a residential cleaner or a commercial cleaner, you need someone who is experienced, dependable, and dedicated to serving your needs.
ServiceMaster has been in the local community for over three decades, starting as a residential franchise in 1983 and expanding into commercial cleaning shortly after. In 2003, part of Monroe County was added to the business by purchasing a residential services/disaster restoration franchise. In 2004, Hillsdale County was added to the business, adding the janitorial, residential, commercial cleaning and disaster services. Monroe County services were expanded in 2006, to include a janitorial/commercial license.
The ServiceMaster by the Border team of professional cleaners upholds high standards of service and a strong moral commitment to the foundational values of the company. Based in Adrian, Michigan, we are proud to serve clients throughout Lenawee, Monroe, and Hillsdale counties.
Co-Owner and Operations Manager
Tony Lanzilotti purchased the franchise in 2017 along with Doug Welko. Lanzilotti had previous franchise ownership experience in other business industries, but always focusing on customer service and satisfaction. He completed all the ServiceMaster training and certification requirements for disaster restoration, and is available to assist local clients with fire damage, water damage, mold cleanup and other disaster-related cleaning projects.
Kristina Crowe started with ServiceMaster by the Border in September, 2016. She quickly moved up from housekeeper to Janitorial Supervisor. She makes sure that all janitorial jobs are cleaned up to ServiceMaster standards. “I take a lot of pride in my work. Our janitorial accounts are a huge asset to our company. It is my job to make sure they are completely satisfied with our services, and to provide excellent customer service in every situation.”
Michael Haisten has been with the ServiceMaster by the Border team since November, 2016. He is in charge of the residential and commercial cleaning jobs. He enjoys the interaction with the customers and makes sure to provide nothing short of excellent customer service. “I am who the customer interacts with at the site. I want them to not only feel comfortable, but also understand that I am there to provide the service and do whatever it takes to make them happy with our services.”
Steve Hornsby | Warehouse Manager
Steve is the Warehouse Manager for ServiceMaster by the Border. Since 2003, he’s been making sure all the chemicals are ordered and in stock and all the equipment is operational.
Steve enjoys being an “extra set of hands”, helping the team members provide exceptional service to the community.
“We step into a crisis situation for a family, especially for a disaster cleanup, and we help alleviate problems for them. It helps to be a good listener, and I think that’s part of the success of our company.”